Remote CART Services for the Winter 2020 Semester

Remote CART Services for college and university hard-of-hearing studentsDo You Need Solutions For Hard-Of-Hearing Students In Class?

As the fall semester ends, so have our Remote CART Services. Now it’s time for exams. We do truly wish all the students we have worked with this past semester much success!

But, the new winter semester is just right around the corner. With many colleges and universities back in class as early as January 6, 2020, time is closing in quickly and we already putting things in place for Remote CART Services with clients.

How Can You Get Services In Place?

Let us show you how easy we can make it for you to provide full accessibility in the classroom for your hard-of-hearing students. Students using Remote CART Services are able to read, in real-time, everything the professor discusses with the class on their laptop or tablet. And, that information becomes their notes! Later in the day, they receive a PDF file of what they read and then can use this for their notes and studies.

If you have questions, please feel free to contact us and we can review your needs, discuss options and provide solutions for accessibility in the classroom.

Understanding Needs of Students With Hearing Loss in the Classroom

For educators that have students with hearing loss, either deaf or hard of hearing, having a greater understanding of the difficulties they face each day as a learner can make a large difference in how they absorb information.

So, what are things you should know about so that you can provide inclusive services for these students? How will this affect the way your students are integrated into classes and are there any changes you need to make to your routine?

One of the biggest issues anyone faces when dealing with someone with hearing loss is that you never know who in the room is hard-of-hearing. One of the clearest pictures someone painted for me years ago was how they described being hard-of-hearing. That was, their disability – as they called it – was invisible. He then proceeded to say, A student in a wheelchair is easily identified, as is a blind student. But a student that is deaf or hard-of-hearing, their hearing loss is invisible. There are no immediate visual cues that will tell you, This person is deaf or hard-of-hearing.

Another common misbelief is that many people believe if the student with hearing loss has hearing aids, then they will have no issues in the classroom hearing anything. These magical devices will provide all the assistance they will need in the classroom. Just as if a student gets new glasses and can now read the information on the board, hearing aids will provide a perfect hearing for everything spoken in the classroom. This is one of the biggest misunderstandings. Hearing loss is more complicated and there are many things you need to be aware of to help these students succeed.

Hearing Aids – Do They Provide the Perfect Solution?

As we used the analogy above, that hearing aids are like new glasses and give the wearer improved hearing capabilities, they help but don’t provide the perfect solution as would new glasses. There are many other factors here that need to be taken into consideration with a person wearing hearing aids. While a hearing aid amplifies sounds, they don’t improve the clarity of those sounds.

Your student may still struggle to understand others while wearing hearing aids. Sometimes they can offer a dramatic improvement, but sounds can also be distorted, even though amplified, or the student may be more sensitive to certain sounds. Because hearing aids amplify all sounds and not just the ones you want to hear, a student may struggle to hear and understand the teacher if there is any background noise. This can lead to confusion and mental exhaustion for the student. Sound clarity can also be an issue for students who wear cochlear implants. Despite having hearing assistance, they can still be at a disadvantage compared to their hearing peers.

Listening is Mentally Draining

A student with hearing loss works a lot harder while in a classroom. Keep this in consideration when dealing with their schedules. A full day of classes is a lot harder to deal with and, as the day progresses, a hard-of-hearing student will have more trouble comprehending information. Their brain is working double-time focusing on what you are saying. And the more profound their hearing loss is, the more these students struggle to listen, guess at words, assume things and this turns to missing context.

To put it into another perspective, think about learning Italian for that trip you have always wanted to take to Italy. You start learning Italian, and after a few months, you’re fairly proficient in some general conversation. But when you land at the airport and the Customs agent speaks to you quickly, not directly to you, or quietly and using phrases you are not familiar with, your brain struggles to listen, process and comprehend what was just said. Then the taxi driver, your hotel clerk, the restaurant you visit. It is very draining on your mind. You start to get the idea, right?

This is why a student listening to everything in class has an extra task versus a student with no hearing impairments. Their brain is working in overdrive as they focus on context or fill in the blanks with the missing speech and their mind will then start guessing at those unheard words. This requires intense concentration on the part of the listener. This is where the mental exhaustion takes over as the day progresses, and at some point, their mind shuts down and now they are overloaded and don’t remember the information from this class, much less information from earlier in the day that was taught.

Environmental Issues in the Classroom for Hard-Of-Hearing Students

Ambient noises in class environments can amplify the struggle a student deals with as they attempt to hear what is being taught. Noisy environments can quickly make a deaf or hard of hearing student feel overwhelmed. Think about room acoustics. A hard floor, walls and ceiling will add to issues. Things like noisy ventilation systems, vehicle traffic from open windows, other students talking in class, someone coughing, a video playing and the teacher talking at the same time, all these environmental issues combine to create mental exhaustion. The result, your student may mentally check out, stop paying attention and seem disinterested in what you are teaching in the class. Studies have shown that students with hearing loss experience greater fatigue than even children with chronic illness.

This may lead you to think that a hard of hearing or deaf student is merely lazy or not capable. You may see their tendency to not pay attention as an indication of them being easily distracted or not interested but really, it is usually that their mental fatigue of the day leads to less motivation to pay attention or participate.

Another thing that may hard-of-hearing individuals tend to rely on is lipreading. Any student that is focusing on listening and lipreading will consume a great deal of mental effort and concentration on your lectures. And, as they focus on watching you speak to follow along, lipreading becomes ineffective if you are turning your back to them as you present information on a board or slide on a screen. Moving out of the student’s focus with your voice and mouth makes it even more difficult for them to follow along. It is estimated that about 40% of sounds can be seen on the lips of a speaker in perfect conditions. When you start to walk or turn your back, this number is reduced. Then there are also other This is where your movement in the classroom will reduce that. Also, some words can be difficult to read because we use the same facial expressions to say them. Example, “mop,” “bop,” and “pop.” In working with someone that is hard-of-hearing, you may have experienced people that will speak slow or loudly, believing that this helps someone in lipreading. If anything, over-exaggeration of words does the opposite.

Overcome Those Classroom Challenges

Remote CART Services for hard of hearing and deaf students in classroom settings.Your first step to success with a hard-of-hearing student is being aware of the challenges they will face. Take time during your class to pick up on the things we’ve discussed, like background noises in the class. What about questions that a student asks. Do you summarize that question for not only the benefit of your hard-of-hearing student but all the other students? One question we also pose to an instructor is this; If a shy student in the front of the class quietly asks you a question and you provide an answer to the rest of the class, do ALL the students in the class even know what that question was? Not hearing a question, but only the answer, will confuse your hard-of-hearing student immensely.

Next, make sure your students are not talking amongst themselves with you are teaching. Those background noises, as subtle as they may seem, become extra things that your hard-of-hearing student may be hearing and focusing on.

Would other services provide solid solutions? Some options are note-taking or CART Services. Having such services provides enhanced learning also helps to reduce their mental fatigue. CART services especially, Using these provides the student with a file that they can use for key points and study purposes. CART services, in particular, provides a realtime translation of pretty much everything that by an instructor and allows the student to read what is said, providing greater comprehension.

In summary of the teaching environment, have you assessed the room and its acoustics? Do you repeat key points of information for your students? Is your student with a hearing loss in a good location so they can focus on your information and the course material being presented? Do you walk the room a lot when teaching, thus having your hard-of-hearing student losing focus on their listening and lipreading? Are there other visual aids, such as slides or handouts, that will help with the student’s focus?

And one of the biggest problems that not only hard-of-hearing students face, but all your students, is the speed at which you talk. Faster is NOT better, even if you think that you are trying to give as much information as possible. Did you know that the speed of a speaker in most audiobooks is between 150 to 160 wpm? The same is true for most radio hosts. Why? So that you best comprehend the content. They want you to grasp everything you say as they know that you cannot “see” what they are presenting.

Taking note of these points will help to enhance the environment for your students and work to reduce their mental exhaustion throughout the day. Having a solid understanding of the differences in how a hard-of-hearing student learns will not only help them but all your students.

Author – Duane O’Geil
Duane is the founder of IR Broadcast Captioning and has been involved in working with and providing services to schools and their hard-of-hearing and deaf students across North America since 1992.

Remote Note Taking Services for Classroom Settings

Are Your Students Getting All The Information They Need?
Remote Note Taking Services

Do you think that your note-taking services are missing out on providing students with all the details they need to prepare?

Many universities and colleges do, and it is why IR has further expanded our service options to now offer Remote Note Taking to our menu of services.

Traditionally, note-taking has been done by having a person sit in a class and take notes of what various things for students to follow. This may include study items, references to materials to read, important matters for reports and tests, et cetera. However, one of the problems with this is the content and does it have information one person thinks is important but not something another person would benefit from.

Why We Are Different!

This is where we can help. Our note-taking services are similar to our Remote CART Services. Instead of a summarized file that is normally provided, our Remote Note Taking Services is created from an audio file and provides pretty much all the information that is needed. This gives your students the option to review all the information from the class and decipher what THEY feel is important to them.

Contact us to learn more.

Remote CART Services – CACUSS in Calgary 2019

Once again, IR Broadcast Captioning is happy to be a sponsor for the upcoming CACUSS conference being held in Calgary, Alberta, from June 16 – 19, 2019.

Bringing university and college leaders, researchers, accessibility and student support and other professionals together each year, CACUSS is the meeting place for these individuals to discuss policy, strategy and issues in their post-secondary culture, as well as new ideas that focus on student success at their campuses.

As we have in the past, IR will be providing CART services during the main sessions and also providing any support for attendees needing services for individual sessions.

As an exhibitor in Calgary, the team from IR will provide attendees with details on implementing Remote CART Services, video captioning, or transcription services for universities and colleges across Canada. Come and visit up in the Exhibit Hall.

Hiring Voice Writers For Remote CART Services

IR is looking to add voice writers to our team for Remote CART Services this fall. We provide services to high schools, college and universities across the continent.

Are you a voice writer looking for work and want to work from home? If so, then let’s talk and arrange a time to do an online test. We are very interested in getting people in place and committed for late-August 2018. Our schedule starts ramping up in early September and, by mid-September, it is running at a solid schedule.Here’s what we’re looking for:

  • Realtime capable writers – able to write 225 wpm with a minimum accuracy level of 98.5%
  • You have been providing realtime services in CART environments with a minimum of one-year experience
  • Have your own software with reliable high-speed Internet connection
  • You can expect interesting and rewarding work while working from home. Location does not matter. What is most important is the desire to provide the best services possible to our clients around North America.
  • How much you work is up to you, but the average number of hours per day is usually around five hours online.  Other time in your day is preparation or finalizing your files.

The majority of our work occurs between 8:00 – 16:00 (4:00 pm) MT. We provide flexible schedules for our writers and our hours are great for people working from home.

Let’s talk! You can send your information to and tell us more about you and your experience.

Convention Remote CART Services – CACUSS 2018


Remote CART Services by IR – Classroom Captioning – Available on computers, tablets, mobile devices.

CACUSS 2018 is in full swing in Charlottetown, PEI. If you’re there, lucky you! This event is sold-out and is set to be an amazing conference for everyone attending!

And as we have for the past few years, IR Broadcast Captioning is very pleased to be a sponsor and providing Remote CART Services for the main sessions each morning as well as any services needed for hard-of-hearing attendees that require Remote CART for their individual sessions.

If you’re at the conference and need to learn more on how Remote CART Services can assist your students, stop by Booth 6 and speak with us. Not only can we show you a demo, we will also provide all the details that you need to know on how easy it is to work  with IR and receive our complement of services for your students.

Not at the conference? Sorry, it’s a beautiful location and you’re really missing out! We can still make sure you get the information you need. Just contact us and the team at IR will make sure you have a complete understanding and just how our services can work for your students for the upcoming semester.
#SeaChange18 @cacuss @cacusstweets @cacussphotos

Realtime Writers Needed!

Are you a realtime writer looking for a challenging and rewarding work environment? Have you thought about providing CART services for hearing impaired students?

IR Broadcast Captioning provides Remote CART Services to students in university, college, high school and corporate settings. And we’re expanding! We have more clients coming on board in January so we’re looking now to get new writers in place to help us with the added volumes coming to our daily schedules.

What are we looking for?

  • Realtime capable writers – able to write 225 wpm with a minimum accuracy level of 98.5%
  • You have been providing realtime services in the legal field or CART environments for at least two years
  • Flexible schedule with work hours ranging from 07:00 to 00:00 ET
  • Have your own software with reliable high-speed Internet connection

You can expect interesting and rewarding work while working from home. Location does not matter. What is most important is the desire to provide the best services possible to our clients around North America.

How much you work is up to you, but the average number of hours per day is usually around five hours online.  Other time in your day is preparation or finalizing your files.

Want to learn more? Contact and send us a resume of your experience.


Accessibility for Travellers

No matter where we go, issues of accessibility exist for deaf and hard-of-hearing individuals. Travelling seems to be an area where this can be especially difficult for people that have hearing impairments. Airlines have safety announcements, but most are verbal and visual and lack key points for someone that may not be able to hear. Some airlines do have their safety procedures on video and captioned, which is the basic minimum, we think.

Recently one of our team was in Vienna, Austria, and saw that they have captioning AND signing on their information screens for users! Way to go, Austria! North American transit systems could really learn from what is happening in Vienna and implement something similar for people on this continent. Check out the video on our YouTube Channel.

IR Broadcast Captioning provides a wealth of services to allow accessibility in different areas. Our core area of service is providing Remote CART Services for students in educational environments, such as university, college and high school. Other areas of services includes meetings for businesses, medical visits or even large conferences.  Learn more by visiting our Services Page and see how IR can assist you in a multitude of ways.


Remote CART at 25th Annual VOICE Conference in Guelph, Ontario

Remote CART services will be provided by IR Broadcast Captioning at the 25th Annual VOICE Conference in Guelph, Ontario on Saturday, May 6, 2017.

Remote CART Services for hard of hearing and deaf students in classroom settings.How will this benefit attendees? By providing live Remote CART Services, everyone in attendance will be able to read what is being said, allowing full access for all attendees.  CART Services will be provided in the main meeting area for the plenary sessions and also the breakout rooms.

In addition to those in attending, IR will be providing specific access for those who want to be able to view the CART services remotely. To coordinate this, please contact the conference coordinator and they will ensure you are on the list to receive viewing access to the sessions and access the live streaming CART on your own device.

IR Broadcast Captioning has been providing Remote CART Services to educational and corporate clients across North America since 1992. To learn more send us a message and we will be happy to provide further information on our services.

IR to Provide Remote CART Services at CACUSS 2017 in Ottawa

All of us here at IR are getting excited that we will be providing Remote CART Services for the main sessions at the CACUSS Conference in Ottawa. This year the conference is being held June 11 to June 14, 2017. We’re also looking forward to being a Bronze Sponsor this year and reaching out to more of the attendees.

How Will CART Services Help?

Remote CART Services - People Listing During MeetingBy providing CART Services at the main sessions, the message being delivered by the keynote speakers will be read by everyone. And if you know our tagline –  It Has To Be Seen To Be Heard!  – then you can appreciate it that much more.

As always the keynote speakers will be shown on a large screen. This year, so will the live text of what they are saying. EVERY person in the audience will be able to follow along with what the speaker is saying or pick up on any words that they may have missed. In having CART services available at these sessions, even people with no hearing loss will benefit. How? Having the captioned text in addition to the audio will help to make the points being delivered by the speaker more succinct and allow for better comprehension by all. And for those that are in attendance and have a hearing loss, they will be able to follow along that much easier.

Staff from IR Broadcast Captioning will be attending at the Exhibition Hall. What better way to learn how Remote CART Services can work for your institution by not only seeing it live at the plenary sessions, but then also stopping by and visiting with us. We’re there to make sure that everyone has a solid understanding of the services we provide and how it can benefit hard-of-hearing students at your schools.

IR has been providing CART services since 1992. We know a thing or two about  making sure all the pieces are in place to help your hearing impaired students succeed! Learn more about the Remote CART Services we provide here.  Or you can visit our Contact Page to send a message or call.